The Big Phone Store in Wolverhampton is hiring a Customer Service Advisor to handle queries across telephone, email, WhatsApp and online channels. You will take ownership of customer cases from initial contact to resolution, investigate issues and explain policies in plain English.
Excellent spoken and written English is essential, and while previous customer service experience isn’t required, you should be proactive, commercially minded and able to work office-based.
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This is a genuine opportunity to take on the Customer Service Advisor | Commission & Growth role at The Big Phone Store.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 28.000 - 31.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.