Are you an experienced Parts Advisor seeking a rewarding opportunity within a reputable automotive dealership? Our client, a well-established dealership in Carlisle, Cumbria, is looking to recruit a dedicated Parts Advisor to join their professional team. This role offers the chance to develop your career within a company that values high standards of customer service and teamwork.
This is an excellent opportunity for a motivated individual to grow within a leading automotive organisation. The successful individual will benefit from a competitive salary, excellent benefits, and ongoing career development prospects.
What’s on Offer for the Parts Advisor?
- Competitive basic salary up to £29,500
- 33 days annual leave, including bank holidays
- Pension scheme and life assurance
- Employee discount schemes including vehicle purchase and servicing
- Access to Ford Privilege vehicle purchase scheme
- Discount on vehicle servicing, bodyshop, and parts
- Cycle to work schemePerks at Work discount platform
Duties as a Parts Advisor will include:
- Managing incoming telephone, internet, and in-store customer parts enquiries
- Processing orders efficiently and accurately
- Maintaining customer accounts and delivering exceptional service
- Working closely with service and sales teams to ensure seamless operations
- Assisting customers with parts-related queries and advice
- Keeping the parts department organised and stock controlled
- Promoting and selling parts in line with targets
- Ensuring high standards of customer care and professional communication
Requirements that the Parts Advisor will need:
- Proven experience as a Parts Advisor or within a similar retail or automotive environment
- Excellent communication and interpersonal skills
- Strong organisational skills with attention to detail
- Numerate and literate, proficient in IT including Microsoft Office Suite
- Confident working in a fast-paced environment
- Ability to meet and exceed sales targets
- Customer-focused attitude and professional manner
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