A fantastic opportunity has emerged for a Sheltered Housing Operations Manager to join one of Adecco's most improved public sector clients in a temporary position, initially for three months. This is a part time role (with flexibility around the number of days worked), and our client has a scheme that needs overseeing in Christchurch, Dorset. They are now looking to recruit an experienced Senior Manager to manage a small team of Scheme Managers.
This role is primarily to ensure a high quality management service, ensuring the highest standard of service to tenants is provided in line with regulatory and contractual requirements, and relevant internal policies and procedures.
You will:
- Ensure the delivery of an excellent and consistent on-site intensive housing management service that meets the needs of tenants.
- Be responsible for the day to day scheme managers, temporary/agency staff and contractors when on site ensuring maintenance, security and communal safety are optimised.
- Lead regular liaison with the local authority and external agencies to ensure specialist services are in place, where required.
- Have relevant social housing experience (preferably you will be an experienced housing manager with a Sheltered Housing/Independent Living service improvement background), be highly organised, with excellent communication skills (verbal and written) and the ability to prioritise tasks appropriately.
- Have a positive outlook and be able to adjust to variations in workload, ensure targets are completed, be self-motivated and be comfortable working in a team and managing staff.
- Support the Scheme Manager to review and improve services across the scheme and potentially the wider portfolio
- Assist with developing the on-site community
- Ensure on-site staff operate in accordance with best practice, maintaining professionalism and impartiality at all times.
Please note, a car driver/owner is not required for this role but due to our client's geographical area it may be challenging if you do not have your own vehicle.
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