Ian Williams Ltd. is seeking an Inbound Customer Service Advisor for the National Helpdesk (iwhub). You will handle high-volume inbound calls from social housing clients, delivering concise, timely, and first-time resolution where possible.
You will work to SLAs and KPIs in a fast-paced environment, supported by modern office facilities. The role offers a competitive salary (£28,583), monthly bonuses, pension, and life insurance. Diversity and training opportunities are emphasised.
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We would love to welcome a new Inbound Repairs Helpdesk Advisor to our organisation in West Midlands, England, United Kingdom.
All applications are reviewed carefully by our team.
The position is based in West Midlands, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 26.000 - 31.000.
We aim to respond to suitable candidates as soon as possible.