Role
This is an exciting opportunity for an experienced Duty Shift Manager (DSM) to lead a team of security officers at one of the leading businessparks in Europe. The site encompasses 12 office buildings located around a lake and gardens with up to 9, 0000 people and 70 companies working on site. The management ethos is centred around delivering 5-star customer service and the site also hosts regular small-scale entertainment and sports events. The park is open to the public all year and has a small number of shops, cafes and bars. We are looking for an experienced, flexible, customer focused Duty Shift Manager to lead and motivate a small team of security officers in delivering great visitor experiences underpinned by discreet but solid security, at a challenging but highly rewarding site. In return we offer a great working environment, a varied and interesting role where few days are the same, and a real opportunity to grow and develop your experience and skillset.
Job Details
Job Title: Duty Security Manager
Pay: £16.99
Hours of Work: Avg 42hrs per week.
Shift pattern: nights only
Core Duties
- Lead and manage a small team of security officers, overseeing their daily duties on the ground. Team roles include static entry posts, mobile foot patrols, control room CCTV operators, and event security.
- Manage control room CCTV operators to ensure they are proactively monitoring the park for security concerns, tracking persons/ vehicles of interest, maintaining logbooks, conducting daily checks, processing contractors and deliveries, answering intercoms, issuing keys, monitoring alarms and other tasks in SOPs.
- Manage foot patrols and static posts to ensure they are conducted as per SOPs, to high standards, with high levels of visibility/ deterrence, and cover the full site while scanning patrol tags and
- reporting on radios correctly.
- Conduct daily morning team briefings and shift inspections to ensure timely attendance and smart, consistent appearance of the team.
- Ensure post rotations are conducted efficiently and on time as per
- agreed schedules and that officers have sufficient rest and welfare breaks.
- Act as site commander for day-to-day minor issues and queries
- from security officers or members of the public, while referring
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