Transport for Wales is recruiting for a 14-month fixed-term Contact Centre Advisor to provide first-line support across telephone, email and social channels. You will assist with projects such as fflecsi, Concessionary TravelCards, and Passenger Assist, and work shifts between 7am and 7pm, Monday to Sunday.
You’ll handle queries and complaints, use CRM systems, and stay updated with project changes to deliver a high-quality service while collaborating with internal and external partners.
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Join us at Transport for Wales as our next First-Line CX Advisor - 14-Month Contract in Graigwen, Wales, United Kingdom.
Step into the First-Line CX Advisor - 14-Month Contract role at Transport for Wales in Graigwen, Wales, United Kingdom and grow with us.
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