XMA in Nottingham is seeking a DMAAS Analyst to manage day-to-day operations of the hardware support team, delivering repairs and maintenance services and handling inquiries via phone, email and self-service portals. You will ensure high customer service, manage workload to meet SLA'S, and collaborate with the Hardware Support Manager to improve processes and strengthen customer relationships.
Candidates should have administration or customer service experience, strong written and spoken
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As a DMAAS Analyst — Device & Hardware Service Desk, you will play an important part at The Channel Recruiter Ltd. in Nottingham, England, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the DMAAS Analyst — Device & Hardware Service Desk role in the description above.