This full-time, temporary contract in Telford offers a Junior IT Support role paying £12.71 hourly, running up to twelve months with scope for further development.
Junior IT Support Location: Telford
Salary: £24,000 – £30,000 per annum
Contract: Temporary, up to 12 months, with potential for further development
Applicants should show real enthusiasm for technology, readiness to build knowledge, and strength in one area: PCs, servers, or networking.
Daily duties likely involve assisting users, resolving hardware and software queries, and supporting systems.
Technical skill matters, yet reliability and a proactive attitude prove equally valuable for this position.
We are looking for someone with a genuine passion for technology, a willingness to learn and a strong aptitude in at least one of the following areas: PCs, servers or networking.
We also seek strong interpersonal skills, confidence and the ability to communicate effectively face-to-face with customers.
Strong interpersonal skills, confidence and the ability to communicate effectively face-to-face with customers are essential.
We are looking for someone approachable, professional and able to build positive relationships with customers while providing support and guidance.
The Junior IT Support Role: Support and develop your knowledge of PC hardware, server infrastructure and networking. Communicate directly with customers face-to-face, understanding their needs and providing a positive customer experience. Build strong working relationships through clear communication, professionalism and a helpful attitude. Apply your existing technical knowledge while gaining valuable hands-on experience. Learn from experienced professionals and develop your skills within an IT infrastructure environment. Demonstrate initiative, problem-solving skills and a willingness to learn. Work towards further career development opportunities based on your performance and potential.
The ideal candidate for the Junior IT Support role:
- A genuine interest in IT and technology.
- Some knowledge or experience of PCs, server environments or networking.
- Excellent communication and interpersonal skills, with confidence when speaking to customers face-to-face.
- A friendly, approachable and professional manner, with a strong customer-focused attitude.
- The ability to listen, understand customer needs and explain information clearly.
- A proactive attitude, willingness to learn and the confidence to take initiative.
- Strong problem-solving skills and a genuine desire to build a long-term career in IT.
- A relevant IT course, degree or qualification would be beneficial but is not essential.
- We would also welcome candidates who have developed their skills through self-learning, personal projects or practical experience.
What’s on Offer?
- An initial temporary contract of up to 12 months, with the intention of offering the full 12 months to candidates who are performing well.
- Potential for a longer-term career pathway, including consideration for entry onto an IT Infrastructure apprenticeship programme for candidates who demonstrate exceptional ability and meet the relevant entry requirements.
- This is an excellent opportunity for an aspiring IT professional to gain practical experience, develop their technical skills and build a future career in IT Infrastructure, while developing valuable customer-facing experience.
If you have a passion for IT, excellent people skills and the drive to learn and develop, we would love to hear from you.
#J-18808-Ljbffr