Sopra Steria is seeking Resolution Case Handler to manage and resolve customer complaints within a regulated setting. You will conduct investigations, assess outcomes, and communicate clearly with customers while maintaining thorough records.
The role offers a clear development path, a training programme, and a hybrid work pattern with 1–2 days in the office per week and the rest from home.
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As a Resolution Case Handler — Hybrid, Growth Path, you will play an important part at CCMA - Call Centre Management Association in North East, England, United Kingdom.
We are seeking a motivated Resolution Case Handler — Hybrid, Growth Path to join CCMA - Call Centre Management Association in North East, England, United Kingdom.
Consider building your career as a Resolution Case Handler — Hybrid, Growth Path at CCMA - Call Centre Management Association.