Som3 is seeking a Service Desk Analyst to join a team of Field Engineers and Support Analysts. Based at the head office in Northampton, you will support around 1000 users across multiple sites around the UK, focusing on Microsoft 365 and bespoke applications.
You will handle 1st/2nd line tickets, log and resolve requests, administer Microsoft 365, coordinate IT projects, and collaborate with third-party providers to maintain IT services and security.
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For the M365 IT Support Engineer (1st/2nd Line) – Onsite position at Som3, we are reviewing applications now.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the M365 IT Support Engineer (1st/2nd Line) – Onsite role in the description above.
We appreciate your interest in this position.