QA Ltd in the United Kingdom is seeking a proactive IT Service Desk Analyst to provide 1st line support to internal and external users. You will handle incidents via phone, chat, email or portal, resolve faults, and keep customers informed of progress.
You will escalate complex issues to higher support levels while maintaining high customer satisfaction as part of a busy service desk team. ITIL knowledge and Active Directory experience are desirable.
#J-18808-Ljbffr
This posting is for the Remote IT Service Desk Engineer: 1st Line Support Pro role at QA Ltd, based in Slough, England, United Kingdom.
The Remote IT Service Desk Engineer: 1st Line Support Pro role at QA Ltd is now open for applications in Slough, England, United Kingdom.
Join us at QA Ltd as our next Remote IT Service Desk Engineer: 1st Line Support Pro in Slough, England, United Kingdom.