Exponential-e is seeking a customer-focused first line support engineer in Greater London. You will handle enquiries via our ticketing system, perform proactive network monitoring and troubleshoot circuit faults to resolve issues quickly while maintaining SLA compliance.
You will need networking knowledge and certifications such as CompTIA Networking, JNCIA, or CCNA, plus excellent communication skills and the ability to work under pressure in a busy, customer-facing role.
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Are you ready to take on the Network Technician: 24/7 Support & SLA Pro role at Exponential-e?
This role, Network Technician: 24/7 Support & SLA Pro at Exponential-e, could be your next opportunity.
We would love to welcome a new Network Technician: 24/7 Support & SLA Pro to our group in Greater London, England, United Kingdom.
For the Network Technician: 24/7 Support & SLA Pro position at Exponential-e, we are reviewing applications now.