Arcus FM Limited is seeking a Customer Assurance Agent for our Redditch site. The role is fixed 40 hours per week from 7pm to 7am on a rota including weekends, requiring flexibility for business needs.
You will act as the bridge between our Helpdesk and Planning teams, managing multiple inboxes, addressing queries promptly, and producing MI reports that capture data on faults from major to minor incidents. You’ll report to Directors with accuracy under pressure, delivering tangible results.
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We have an opening for a Night-Shift Incident & Planning Liaison in Redditch, England, United Kingdom within IT & Technology.
Join Arcus FM Limited and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Night-Shift Incident & Planning Liaison role at Arcus FM Limited, based in Redditch, England, United Kingdom.