Experienced GP Receptionist / Administrator
The GP Receptionist / Administrator is an important member of the practice team and is often the first point of contact for patients. The post holder will provide a professional, efficient and helpful reception and administrative service. Duties will include answering telephone calls, managing the reception desk, booking and amending appointments, processing patient requests and maintaining accurate records using EMIS Web. The post holder will use Accurx for patient communication and digital workflows and will support referrals, recalls, correspondence, scanning and other administrative processes. They must be able to recognise requests requiring urgent attention and escalate these appropriately to the clinical team. The successful candidate will work closely with GPs and other members of the practice team, maintain patient confidentiality and follow practice policies and procedures. Previous GP reception experience and confidence using EMIS Web and Accurx are essential.
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