Ede & Ravenscroft are the UK's leading provider of Graduation Services and the UK’s oldest tailor, specialising in bespoke tailoring, ceremonial robes, and legal attire since 1689. We are looking for a dynamic, hands-on and operationally-aligned part-time HR Manager to join the team.
The HR Manager is responsible for delivering high-quality, efficient, and compliant HR services across the employee lifecycle with a focus on operational excellence and building strategic partnerships with line managers.
This role partners with line managers to ensure HR operations are consistent across the organisation, data-driven, and aligned with organisational objectives while fostering a positive employee experience.
The successful candidate will combine strong HR knowledge with a continuous improvement mindset, identifying opportunities to enhance processes, improve service delivery, and support operational excellence across all HR functions.
Key Responsibilities
HR Operations
- Manage day-to-day HR operations across the employee lifecycle, including recruitment, onboarding, employee changes, and offboarding.
- Business partner line managers across the organisation and ensure they are trained and upskilled to manage their teams effectively and fairly.
- Maintain accurate employee records and ensure HR data integrity within HRIS platforms – support the organisation to evaluate, implement and review systems that are fit for purpose.
- Line manager the HR administrator, ensuring HR admin is completed on time, efficiently and with continuous improvement of process and service.
- Build an HR plan for 3-5 years that focuses on HR excellence, business partnership and improving operations through great people management.
Operational Excellence & Continuous Improvement
- Evaluate and continuously improve HR policies and processes to increase operational efficiency, consistency, and employee satisfaction.
- Train and support line managers across the organisation to manage underperformance and non-compliance to policies and procedures.
- Identify automation opportunities and use HR technology to streamline workflows where appropriate.
- Monitor HR service metrics and recommend process improvements based on data and feedback, e.g. absence management and performance management data.
- Support implementation of HR projects and organisational change initiatives.
Employee Relations
- Serve as a trusted advisor to managers and employees on HR policies, procedures, and employment practices.
- Assist in resolving employee relations matters, conducting investigations, and supporting disciplinary processes.
- Promote a positive, inclusive, and high-performing workplace culture.
- Ensure line managers are trained and upskilled to manage employee issues arising in their departments, giving them confidence to lead and make difficult decisions.
Talent Acquisition & Onboarding
- Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, and onboarding.
- Support line managers in managing temporary staff, onboarding and ensuring contracts and timescales are operationally appropriate
- Partner with hiring managers to ensure an efficient and positive candidate experience.
- Support workforce planning and talent pipeline initiatives, planning 12-18 months ahead using performance management data and temp information
- Work with line managers and H&S Manager to ensure a robust and positive onboarding process for all new employees
Performance, Development & Training
- Ensure line managers are trained and equipped to deliver robust performance management processes in their departments, ensuring consistency across the estate.
- Support performance management processes, including goal setting, performance reviews, and development planning.
- Assist managers in identifying training and capability development needs and turn this into a rolling training and development plan for the organisation.
Compliance & Risk Management
- Ensure compliance with employment legislation, company policies, and regulatory requirements.
- Support internal and external HR audits.
- Maintain confidentiality and safeguard employee information.
- Monitor legislative updates and recommend policy enhancements where required.
HR Analytics & Reporting
- Prepare regular HR reports and dashboards on key workforce metrics.
- Analyse trends related to turnover, recruitment, absence, engagement, and performance.
- Use data to support informed decision-making and continuous improvement initiatives.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or related field.
- Professional HR certification (e.g., SHRM-CP, PHR, CIPD Level 5 or equivalent) preferred.
- 3–5 years of progressive HR generalist and operational experience
- Experience supporting multiple HR disciplines within a fast-paced environment.
- Experience with HRIS systems and Microsoft Office applications.
Success Measures
- High employee satisfaction with HR services.
- Accurate and timely HR administration with minimal errors.
- Improved HR process efficiency and cycle times.
- Compliance with employment legislation and internal policies.
- Successful delivery of HR improvement initiatives.
- Increased adoption and effective utilization of HR systems and self-service tools.
- Positive manager feedback regarding HR support and partnership.
Line Manager
Reports to: Group Director
Expected to work 3 days a week in the office at Waterbeach with some travel to London
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