Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD
A new opportunity has arisen in the Centre Primary Care Team at Betsi Cadwaladr University Health Board (BCUHB) for a Cluster Support Officer to support the Central Clusters and Professional Collaboratives to deliver their plans and projects.
The post holder will support Cluster project by coordinating the collation monitoring reports and evaluation data. The role also leads on Cluster and Professional Collaborative administration and governance documentation.
This is an exciting opportunity and will suit a self-motivated project support officer or administration professional seeking to make a difference in the NHS.
Main duties of the job
Would you like to be involved in the delivery and management of primary care projects that make a real difference to the health and well‑being of people in Conwy and Denbighshire?
Working as part of the Centre Integrated Health Community, the post holder will provide assistance and support for projects that have been identified as priorities across Conwy and Denbighshire.
The post holder will be required to support Cluster and Professional Collaboratives (including Cluster Leads, GPs, Pharmacists, Optometrists and other primary care professionals) with planning, documenting and monitoring the progress of projects, service improvements or change management initiatives.
The post holder will also be responsible for ensuring that accurate records are kept of meetings and that governance documents are up to date and adhered to. This includes meeting minutes, action logs and risk registers.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Detailed Job Description And Main Responsibilities
Person specification
Qualifications And/or Knowledge
Essential criteria
- HND in relevant subject (i.e. Administration, Projects) or equivalent qualification or experience.
Desirable criteria
- PRINCE2 or Agile foundation
- Change Management training
Experience
Essential criteria
- Significant experience of working within a demanding / high intensity administrative setting.
- Experience of raising issues and risks.
- Able to use own initiative and judgement to analyse and resolve complex problems.
- Ability to deliver deadlines on a wide range of administrative / projects processes.
Desirable criteria
- Experience of proactively challenging staff and influencing them to change.
- Exposure to projects and project management.
Skills
Essential criteria
- Able to produce accurate reports that convey complex issues in everyday language.
- Excellent communication skills.
- Strong analysis.
- To be able to work independently and on own initiative.
Knowledge
Essential Criteria
- Knowledge and understanding of project methodology.
- Knowledge of the NHS and primary & community care.
Desirable criteria
- Understanding of current primary & community care policy and priorities and direction of travel.
Personal Qualities
Essential Criteria
- Enthusiastic and motivated individual.
- Work as part of a team or on own initiative
- Attention to detail.
Other
Essential criteria
Desirable criteria
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