Provide a high standard of administration and reception duties to support the effective and efficient delivery of the service. Input data into the services information systems as required. Provide support in the creation, scanning, filing and posting of patients documentation, as required. Manage the services dedicated email inbox responding to queries, where required, and escalating in line with protocols. Answer telephone calls and provide initial customer service in line with protocols. Support end to end customer service in line with protocols. Work effectively as a member of the team contributing to the departmental objectives To abide by Trust policies and procedures Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.
The Newcastle upon Tyne Hospitals NHS Foundation Trust
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