Client Services Partner - Public Sector Contracts
Job Title: Client Services Partner
Location: Meriden, Coventry CV7 7PT
Salary: up to £29,000 pro-rata
Hours: Full-time, 40 hours per week, 8:30am-5:00pm, Monday-Friday
Contract Type: Temporary (6-months)
About the Role
Are you highly organised, proactive, and thrive in a fast-paced environment?
Are you highly organised, people-focused, and thrive in a fast-paced environment? We are looking for a Client Services Partner to join our growing recruitment team, helping to deliver an exceptional experience to both our clients and candidates on contract.
What You will Be Doing
- Acting as a key point of contact for clients, candidates, and colleagues, delivering a responsive and professional service.
- Managing inboxes and coordinating communications across multiple public sector contracts.
- Supporting the onboarding of new workers, ensuring a smooth and positive candidate experience.
- Resourcing and scheduling interviews for temporary, interim and permanent positions.
- Coordinating starters, leavers, and workforce changes efficiently and accurately.
- Maintaining and updating records across internal systems and client portals.
- Building strong relationships with clients to ensure service excellence and contract compliance.
- Supporting other Recruitment Consultants with candidate management, contract administration, and resourcing activities.
- Identifying opportunities to improve processes and enhance the customer experience.
What We are Looking For
- Previous experience in Client Services, Recruitment Coordination or Account Support.
- Excellent organisational skills and the ability to manage competing priorities.
- Strong communication and relationship-building skills.
- A proactive, solutions-focused approach with great attention to detail.
- Resourcing experience preferred, ideally within temporary recruitment, although permanent recruitment experience will also be considered.
- Confident working in a fast-paced, high-volume environment.
- Strong IT skills, including Microsoft Office and CRM/database systems.
- A passion for delivering exceptional customer service and supporting successful recruitment outcomes.
- Desirable: Own transport required due to limited public transport in Meriden.
Qualifications
GCSEs or equivalent in English and Maths (Grade C+ desirable)
What We Offer
- Excellent training and career development support.
- A supportive, people-first culture - we are proud to be an Investors in People accredited employer.
Why Pertemps?
We are not a faceless corporation - we are a people-powered business that has been named one of the Sunday Times Best 100 Companies to Work For 15 years in a row. Join us and be part of a team that values integrity, innovation, and impact.
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