Job Title: Accounts Receivable Officer
Location: Havering
Term: temporary, initially 3 months
Rate: £18.34 PAYE
remote/hybrid working available after 6 weeks
Key Responsibilities
- Raise and recover debts, including pursuing cases through the County Court and liaising with Bailiffs and Debt Collection Agents.
- Provide high-quality support and advice to customers, handling queries via phone, in person, and in writing.
- Tele-chase customers with outstanding invoices and negotiate payment arrangements.
- Trace debtors to secure current addresses and ensure timely payments.
- Administer debt accounts accurately, adhering to council procedures.
- Collaborate with various council departments to ensure accurate invoicing and efficient recovery actions.
- Maintain up-to-date knowledge of relevant statutory and regulatory legislation.
Ideal Candidate Profile
- Minimum of 2 years' experience in debt collection or credit control within a large organisation.
- Proven track record of recovering debts via the County Court.
- Strong customer-focused approach with excellent negotiation skills.
- Confident, resilient, and capable of working under tight deadlines.
- Excellent verbal and written communication skills, able to connect with diverse backgrounds.
- A proactive thinker with the ability to handle a variable workload.
If you are an exceptional individual with a passion for customer service and debt recovery, this opportunity offers a chance to make a positive impact while working in a supportive and professional environment.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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