Join a reputable financial services company based in Portsmouth, committed to delivering exceptional customer services within a vibrant, inclusive, and forward-thinking culture.
As part of a growing organisation recognised for its integrity and dedication to employee development, you will play a vital role in managing customer credit accounts, ensuring smooth cash flow and fostering positive relationships. The role is initially offered for a period of 3 months with the possibility of extension.
What the Credit Control role involves:
- - Ensure timely receivables and maintain healthy cash flow
- - Engaging with customers through various channels to facilitate prompt payments and understanding their needs
- - Collaborating with sales and finance teams to optimise collection processes and outcomes
- - Supporting vulnerable customers by applying empathetic and compliant approaches
- - Addressing billing disputes efficiently, aiming for fair resolutions
- - Ensuring all activities align with FCA regulations, prioritising ethical and compliant credit management
Suitable Candidate for the Credit Control vacancy:
- - Demonstrates excellent communication skills, with a professional approach to customer engagement
- - Has experience in credit control, accounts receivable, or customer service
- - Shows strong organisational skills, with meticulous attention to detail
- - Possesses a proactive and results-driven attitude focused on achieving targets
Additional benefits and information for the role of Credit Control:
- - Flexible working arrangements to support work-life balance following training
- - Comprehensive onboarding and ongoing training
- - Supportive team environment fostering collaboration and innovation
- - Free parking
- - Salary will be dependent on experience
We are committed to equal opportunity employment and do not discriminate on any protected characteristics.
#J-18808-Ljbffr