Job title: Property Repairs Administrator
Location: Bishop Auckland, DL14 – 4 days per week; Seaham, SR7 – 1 day per week (On-site)
Start Date: ASAP
Contract Type: Temporary – approximately 6 weeks
Weekly Hours: 35 hours per week
We are recruiting for a Property Repairs Administrator to provide short-term sickness cover within a busy housing repairs team. The role will mainly be based in Bishop Auckland, with one day per week from the Seaham office. A driving licence and access to a vehicle is required to reliably get to both offices.
Key Responsibilities
- Manage the team inbox, sort referrals and produce summaries.
- Log correspondence and letters accurately on Salesforce.
- Create reports using the QL housing management system.
- Contact customers by telephone and email to follow up queries.
- Check and arrange repairs appointments for customers.
- Support repairs planners when required.
- Contact customers to arrange post-work inspections.
- Maintain accurate records and spreadsheets.
Candidate Profile
- Previous administration experience, ideally within housing, property services or repairs.
- Confident using Excel and managing data.
- Salesforce experience would be beneficial.
- Strong customer service and communication skills.
- Able to work accurately in a busy environment.
- A full driving licence and access to a vehicle.
The pay for the role is £16.46 per hour LTD company rate. The PAYE equivalent is £14.03 per hour, inclusive of holiday.
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