Finance Administrator
Location: Hybrid/Office Based
Job Type: Full Time, Permanent
About the Role
We are looking for a highly organised and customer-focused Finance Administrator to join our Finance team. This is an excellent opportunity for someone with strong administrative and communication skills who enjoys working in a busy office environment and providing exceptional customer service.
You will provide administrative support to the Finance and Credit Control team, acting as a key point of contact for customers and internal colleagues while ensuring all tasks are completed accurately and efficiently.
Key Responsibilities
- Manage and distribute incoming post and emails for the Finance department.
- Act as the first point of contact for incoming telephone calls, dealing with general enquiries professionally and efficiently.
- Liaise with internal teams and external customers, including solicitors and insurance companies.
- Support the Credit Control team by contacting customers regarding outstanding payments and obtaining account updates.
- Assist with payment reconciliations and other finance-related administrative tasks.
- Maintain accurate records, spreadsheets, and documentation.
- Process large volumes of paperwork and data entry.
- Deliver a consistently high standard of customer service.
- Adhere to team rotas and complete tasks within agreed timescales.
- Provide support with ad hoc administrative duties as required.
About You
Essential Experience
- Previous administrative experience.
- Experience working in an office environment.
- Strong telephone and customer service skills.
- Good organisational skills and attention to detail.
Skills & Attributes
- Proficient in Microsoft Word and Excel.
- Excellent verbal and written communication skills.
- Able to communicate confidently with people at all levels.
- Strong customer service focus.
- Good problem-solving skills and a proactive approach.
- Accurate data entry and record-keeping skills.
- Able to manage a varied workload and meet deadlines.
Desirable
- Experience within a finance or credit control environment.
- Knowledge of Sage or similar finance systems.
What We Offer
- Competitive salary and benefits package.
- Full training and ongoing support.
- Supportive and friendly working environment.
- Opportunities for professional development and career progression.
- The chance to be part of a collaborative and successful team.
If you're a motivated administrator with excellent customer service skills and a keen eye for detail, we'd love to hear from you. Apply today to join our team as a Finance Administrator.
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