Residential Property Administrator and Data Processor
You will be responsible for handling billing queries from energy users, providing clear and accurate explanations of charges, consumption, tariffs, meter readings and account balances. You will investigate billing discrepancies, resolve queries where possible, and escalate more complex issues to the appropriate team while keeping customers informed throughout the process.
There are opportunities for promotion all year round.
- Good level of competence on excel spreadsheets.
- Be familiar with data management on a computer network.
- Keen to work as a team.
- Excellent numeracy skills.
- Good planning and time management skills.
- Good communication skills (able to construct competent emails and a good telephone manner)
- Ability to work with database programs (we use bespoke systems that you would be trained on)
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The Residential Property Administrator and Data Processor position in the Finance, Management & Operations field is open for applications.