The Opportunity
We're working with a well-established insurance broker in Belfast who is looking to recruit a Commercial Claims Handler to join their team.
This is an excellent opportunity for someone with experience in insurance claims who is looking to develop their career within a supportive brokerage environment, handling a varied portfolio of commercial claims and providing a high standard of service to clients.
The role offers a hybrid working arrangement, competitive salary and the opportunity to work as part of an experienced and collaborative team.
Key Responsibilities
- Manage commercial insurance claims from initial notification through to settlement.
- Act as a key point of contact for clients, insurers, loss adjusters and other relevant parties.
- Provide regular updates to clients on the progress of claims, ensuring a high level of customer service.
- Liaise with insurers to progress claims efficiently and resolve any issues or delays.
- Maintain accurate claims records and ensure all documentation is up to date.
- Investigate and follow up on outstanding claims, helping to achieve timely and fair settlements.
- Identify and escalation complex claims or potential issues where appropriate.
- Build and maintain strong relationships with clients and insurer partners.
About You
- Previous experience in insurance claims handling, ideally within a brokerage environment.
- Knowledge of commercial insurance products and claims processes would be advantageous.
- Strong communication and customer service skills.
- Excellent organisational skills, with the ability to manage multiple claims and competing priorities.
- A proactive approach to problem-solving and the ability to work effectively as part of a team.
- Good attention to detail and confidence dealing with clients and insurers.
What's on Offer?
- Salary in the region of £25,000-£30,000, depending on experience, with some flexibility for the right candidate.
- Hybrid working.
- The opportunity to join an established insurance brokerage.
- A varied commercial claims portfolio.
- A supportive team environment with opportunities for professional development.
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