Housing Management Officer
Location: Wigan, WN5 8HQ
Hours: 37.5 hours per week, Monday to Friday, 9am-5pm
Belmont Recruitment are currently looking for an experienced Housing Management Officer to work with a housing provider based in Wigan on a temporary basis.
The successful candidate will deliver a proactive housing management service to a small caseload of five customers, supporting them to maintain their accommodation, meet the requirements of their licence agreements and work towards moving into longer-term housing.
Key Responsibilities
- Manage a caseload of five customers, providing housing management support tailored to individual support plans.
- Support customers to maintain their placements and progress towards independent living.
- Monitor rent and service charge payments, supporting income maximisation and addressing arrears.
- Work with customers to ensure they understand and meet the requirements of their licence agreements.
- Identify and address breaches of licence agreements.
- Work collaboratively with customers to manage their accommodation and resolve housing-related issues.
- Support customers to access longer-term accommodation when they are ready to move on.
Requirements
- Previous experience in housing management, tenancy sustainment or supported housing.
- Knowledge of licence agreements, rent payments and housing-related issues.
- Experience supporting vulnerable individuals to maintain their accommodation.
- Strong communication and relationship-building skills.
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