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Leasing Counselor
Promenade Leasing Full-time Regular FT- Promenade
Full Time
Promenade Apartments located:18000 Excursion Drive, Noblesville, IN, 46062
Promenade Apartments- is a new community developed and managed by the Justus Companies. Promenade Apartments is conveniently located in Noblesville just east of Westfield. This is a “Class A” and Award-winning community, featuring luxury apartment homes with excellent amenities.
We have an immediate opening for a Leasing Counselor. The Leasing Counselor is responsible for the leasing, marketing and maintaining positive resident relations within the multi-family community.
This position is full time and must be able to work both weekday and weekend hours.
RESPONSIBILITIES:
- Greet prospects and qualify by covering all criteria
- Immediately record all telephone and in-person visits on appropriate reports
- Files guest cards and maintain established procedures
- Inspect models and “market ready” apartments
- Demonstrate community and apartment/model and apply product knowledge to prospects
- Communicate related service needs to Community Manager
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements
- Update availability report, process applications for approvals. (credit check, rental history) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status
- Ensure apartment is ready for resident to move-in on agreed date
- Immediate follow-up with all prospects
- Secure new residents’ signature(s) on appropriate paperwork prior to move-in. Provide resident orientation
- Assist in monitoring renewals and distribute/follow-up on renewal notices
- Monitor advertising effectiveness; gather information about market competition in the area and file
- Represent the company in a professional manner at all the time.
REQUIREMENTS:
- High school diploma or equivalent
- Proficiency in Microsoft Office and property management software
- Minimum of two (2) years sales experience in previous multi-family leasing environment or other similar sales & customer focused environment
- Excellent customer service skills with a demonstrated ability to respond to customer concerns in order to avoid escalation of the problem and bring to a positive resolution
- Excellent verbal and written communication skills
- Attention to detail and excellent follow through
- Must possess a positive attitude
- Ability to work a flexible schedule, including weekends
- Must present a professional appearance and demeanor at all times throughout the workday and/or whenever present at the community
The Justus Family of Companies rewards all full-time associates with an extensive benefits package, including but not limited to:
- Medical
- Vision
- 401k plan w/company contribution
- Company Paid Life Insurance
- Paid Time Off
- Paid Holidays
- Education Reimbursement Program
EEOC
The Justus Companies prohibits discrimination against any applicant or staff member for employment with regard to race, color, gender identity, sex, sexual orientation, national origin, age, marital status, genetic information, disability or veteran status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, recruiting, placement, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To learn more about Justus Companies, visit our Justus website: www.justus.net/
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