About the Role
The Limelight Belfast is looking for enthusiastic, reliable and experienced Floor Supervisors to join our Front of House team.
As a Floor Supervisor, you will play an important role in ensuring the smooth day-to-day running of our venue, delivering excellent customer service and supporting the wider team in providing an outstanding experience for our guests.
Working in a busy live music and entertainment environment, you will lead by example, maintain high standards and help ensure every event runs smoothly.
Key Responsibilities
Supervise and coordinate the Front of House team during service and events.
Ensure the smooth and efficient running of floor operations.
Lead, motivate and support team members, providing guidance where needed.
Deliver excellent customer service and ensure guest satisfaction.
Maintain high standards of cleanliness, presentation and health and safety.
Communicate effectively with management, security, bar staff and other departments.
Ensure company procedures and service standards are consistently followed.
Assist with staff briefings, shift organisation and operational duties.
About You
Previous experience in a supervisory role within hospitality is desirable.
Strong leadership and communication skills.
A positive, hands-on approach with the ability to lead by example.
Confident working in a fast-paced, high-volume environment.
Excellent customer service and problem-solving skills.
Able to work well under pressure and adapt to changing priorities.
Flexible availability, including evenings, weekends and event days.
What We Offer
The opportunity to work in one of Belfast's leading live music and entertainment venues.
A friendly and energetic working environment.
Opportunities to develop your leadership and hospitality experience.
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