he Emergency Department Progress Chaser will support patient flow within the ED by proactively monitoring patient journeys, chasing outstanding investigations, and liaising with clinical and operational teams to reduce delays. The post holder plays a key role in supporting the delivery of the 4-hour standard, ensuring patients receive timely care, admission, or discharge. Actively monitor all patients within ED using electronic systems (e.g., Whiteboard, dashboards) Identify delays in patient care pathways, including diagnostics, clinical reviews, and bed allocation Escalate delays to the Nurse in Charge / Clinical Coordinator Proactively chase results including: Ensure results are communicated promptly to clinical teams Follow up outstanding requests with relevant departments Assist in progressing patient decisions: Closely working with the Nurse in Charge/EPIC, site and bed team and admin and clerical staff
Liverpool University Hospitals NHS Foundation Trust
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