This is a Healthcare Support Worker post in the Endoscopy team at InHealth's static clinic site. The role centres on welcoming patients, protecting their privacy and dignity, supporting the clinical team with equipment and observations, and delivering care to plans set by the nursing team. Shifts run from 8am to 6pm across four days a week, with a weekend rota that must be worked. Care or patient-facing experience is desirable rather than essential.
What the job involves
- Welcome patients to the clinic in a warm, reassuring manner
- Act as patient advocate, protecting privacy, dignity and wellbeing
- Support the clinical team by cleaning, monitoring and maintaining equipment, and reporting faults
- Record patient information and observations and pass them to senior colleagues
- Deliver care in line with patient care plans under the guidance of the nursing team
- Build positive relationships with patients, relatives and the multidisciplinary team
- Maintain a positive, professional attitude while delivering patient-centred care
Other
- Flexibility to work a weekend rota
Nice to have
- Genuine interest in healthcare and patient-centred care
- Experience in a care, healthcare or patient-facing setting
- Understanding of health and safety and infection prevention and control
- Excellent communication and interpersonal skills
- Strong organisation and time management
- Commitment to continuous learning and maintaining professional competencies
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