Complex Needs Navigator
Greater Manchester - Community Based
Temporary to start as soon as possible and to run until the end of December 2026
30 hours per week
£15 - £16 per hour
Our client
Morgan Hunt is working with a homeless prevention charity based in Greater Manchester, dedicated to providing shelter and support to vulnerable individuals in the community. The Complex Needs Navigator will play a crucial role in managing a caseload of individuals facing challenges such as rough sleeping and addiction, ensuring they receive the tailored support necessary for their wellbeing and stability.
The role
- Manage a caseload of up to 25 individuals, serving as their primary key worker to provide tailored support across Oldham.
- Establish and maintain trusting, trauma-informed relationships with individuals facing complex challenges.
- Facilitate access to essential services, including housing, healthcare, and social care.
- Assist with homelessness assessments and develop Personal Housing Plans.
- Create practical move-on plans, addressing barriers to securing safe housing.
- Conduct strengths-based needs and risk assessments and coordinate multi-agency support plans.
- Advocate for clients, addressing service barriers and enhancing local service pathways.
- Work flexibly across various services and locations to ensure accessible support.
The candidate
- Proven experience working with individuals facing complex needs such as homelessness, addiction and mental health.
- Ability to develop and implement person-centered support plans.
- Experience in conducting needs and risk assessments.
- Familiarity with safeguarding practices and procedures.
- Strong background in client advocacy and navigating service systems with the confidence to professionally challenge when required.
- Experience with multidisciplinary teams and partner agencies.
- Knowledge of local housing and social care services.
Education requirements
- NVQ Level 3 in Health & Social Care (or similar) or demonstrable experience across the Social Care sector.
As this is a community based role, candidates will required access to a car for work alongside business insurance and an Enhanced Adult DBS.
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