South Tyneside and Sunderland NHS Foundation Trust
Ward Clerk
The closing date is 10 November 2026
Weare currently seeking an enthusiastic and dynamic individual for the post of WardClerk within the Trauma and Orthopaedic Team based at Sunderland RoyalHospital. You will possess excellentcommunication skills, be a forward thinker with pro-active approaching toproblem solving.
Youwill be predominantly based at Sunderland however you would be expected tocover other areas over the Sunderland and South Tyneside sites to supportservice needs.
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.
Main duties of the job
Applicantsmust have excellent organisational skills, be educated to GCSE standard, knowledge of Microsoft Office Packages(including Outlook and Excel), be able to work under pressure and to tightdeadlines, prioritise and manage a busy workload, excellent telephone mannerand be committed to delivering the best care to patients.
Theability to work comfortably within a large team is essential for this role.
About us
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
We offer our staff outstanding benefits:
- Fitness Centre (SRH)
- libraries at both hospital sites
- chaplaincy support
- access to a Care Co-ordinator to help staff with childcare arrangements
If you use AI,and it poses a risk to the integrity of your individual recruitment process,wemay withdraw your application at any stage of the process.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area.
Job responsibilities
- To provide a full range of clericaland reception duties supporting the professional qualified health care workersin the delivery of a quality service for all patients who attend the ward.
- To complywith the Trusts vision, values and behavioural compact.
Person Specification
- Eager to improve knowledge and skills
- Ability to work as part of a team
- Positive co-operative approach
- Ability to prioritise workload
- Be willing to attend in service training
Experience
- Experience in working with computers
- Working in health care setting
- Previous experience of working within a clerical environment
Skills
- Excellent Interpersonal skills
- Excellent keyboard skills
- Basic typing skills
- Customer care skills
Personal Qualities
- Ability to support delivery of quality care in a challenging environment.
Qualifications
- Educated to GCSE Level 2 (Numeracy and Literacy) standard or equivalent.
- Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
South Tyneside and Sunderland NHS Foundation Trust
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