Railway Medical Group are looking for a Full Time Medical Receptionist (fixed term contract).
If you like working in a fast paced environment with the support of a great team, this is the role for you. We will provide you with a comprehensive induction and training plan., To take telephone calls, answering general queries, explaining surgery procedures, making new and follow up appointments, receiving and processing requests for home visits and repeat prescriptions in a consistently friendly and professional manner. To promptly deal with urgent queries.
To complete all administrative duties carefully and competently maintaining a high standard of work at all times despite the pressures of a busy general practice.
To develop the ability to receive and direct all patients and visitors on arrival at the practice and to take telephone calls and messages in a courteous, friendly and professional manner at all times.
- Organised
- Have excellent communication skills
- Be able to prioritise, often multiple times a day!
- Be proactive
- Have a caring and empathetic attitude to patients and colleagues.
Railway Medical Group has a large patient base of 27,000 and 3 sites all within Blyth, South East Northumberland. We are looking to recruit another member to our growing reception team to help with the current demand.
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