Patient Services Advisor at Broadwater Medical Centre
Full Time
Start Date
Immediate
Expiry Date
22 Nov, 26
0.0
Posted On
24 Aug, 26
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
Yes
Skills
Description
- Greet patients and visitors and deal with enquiries appropriately.
- Book, amend and cancel appointments in line with practice procedures.
- Manage urgent appointment requests and assess home visit requests according to practice protocols.
- Answer and document telephone calls, emails and clinical system messages, redirecting or escalating as appropriate.
- Maintain electronic and manual filing systems, including amalgamation of new patient records.
- Process and send urgent referrals and other clinical correspondence as required.
- Maintain tidy reception and waiting areas and restock patient information and registration materials.
- Complete daily checklists and other administrative duties allocated by the line manager.
- Process new patient registrations and ensure information is recorded and maintained.
- Process prescriptions and manage prescription related administrative duties.
- Support the practice workflow, ensuring incoming information is processed and directed appropriately.
- Complete regular fridge, data, clinical audits.
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