The Team Leader is responsible for leading a designated group of support workers to ensure that excellent services are delivered to each person supported by Lifeways. This role is a rewarding supervisory role and the Team Leader will formally and informally (through the use of mentorship, role modelling etc) supervise each Support Worker on a regular basis through there career with Lifeways.,
- To work with the Service Manager to oversee a supported living service, ensuring that systems and standards are maintained to a high quality.
- To ensure compliance with all external regulatory standards.
- To provide support and supervision of Support Workers within the identified team., To support and supervise the delivery of person centred services to all people using the service
- To support the Service Manager in the completion of accurate rota and timesheet information
- To promote and support the health and safety of both people using the service and support staff
- To ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being
- To develop own knowledge and practice relative to continuous service improvement
- To provide support and supervision to Area Office Support Workers, to ensure effective and efficient person centred service delivery.
Qualifications: NVQ Level 3 and/or minimum of three years experience within the learning disability or mental health sector. Minimum of one year of management or supervisory experience, Self starter with attention to prompt timekeeping - Organized with ability to meet deadlines and fulfil obligations generally
- Excellent communication skills
- Sympathetic
- Person Centred Approach to service delivery
Competitive Salary and pay structure - Excellent benefits
- Close mentoring from the Scheme Manager
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