Main area Part time B4 Community Falls Support Worker Grade Band 4 Contract Permanent Hours Part time - 30 hours per week (Shift pattern) Job ref 839-LCA-8395688
Employer East of England Community Health and Care NHS Trust (Cambridgeshire) Employer type NHS Site Unit 2-3 Town Luton Salary £28,392 - £31,157 per annum, pro-rata Salary period Yearly Closing 23/11/2026 23:59 Interview date 08/12/2026
Community Falls Support Worker
Band 4
East of England Community Health and Care NHS Trust delivers expert healthcare in people’s homes, community hospitals and local settings across the East of England.
Our nurses, therapists, clinicians, support teams and partners work together to provide coordinated care that supports independence, recovery and wellbeing. We believe people are best cared for close to home, in the communities where they live and belong.
By combining professional expertise with strong local relationships, we help people stay well, feel supported and access the right care at the right time. Expert healthcare, close to home, trusted by our communities.
Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed. Our processes ensure that all applicants are treated fairly at every stage of the recruitment process.
East of England Community Health and Care NHS Trust is committed to creating a modern and inclusive work environment. We actively promote flexible working opportunities where possible to meet the needs and wishes of our workforce and maintain and improve their wellbeing. We also offer flexible working patterns and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.
Please note, our selection processes are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications is monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Please note all new starters will be subject to a 6 month probationary period.
Job overview
Are you interested to work with a reputable NHS Trust as a part time?
Do you have experience in working in the community in supporting patients that have fallen and at risk of falls?
Do you have experience in providing group exercises, mobility and equipment transfers, visiting patients in their own homes and doing telephone triage?
Do you have a full UK drivers licence and a car to use to visit patients in their own homes?
This is an opportunity to work with a well organised team that support patients here in Luton!
Unfortunately, this role does not meet the criteria for sponsorship under the Skilled Worker or Health and Care Worker visa routes. Applications from candidates requiring sponsorship to work in the UK cannot be considered.
If we receive a high volume of applications we reserve the right to close this vacancy at any point after the 17th November.
Main duties of the job
To work within the Falls Team to provide a rapid intervention service for people who have had a fall or are at risk of falling.
To complete a comprehensive falls assessment and identify any equipment, care or support required to enable the patient to remain at home safely and avoid unnecessary hospital admission.
To assist the therapy team in the day-to-day running of community based falls strength and balance group programmes.
To support the delivery of falls strength and balance classes across Luton, therefore there will be a requirement to travel locally between community group venues, clinics and patients own homes.
To also make recommendations and onward referrals as appropriate.
To work closely with Luton integrated community services, the ambulance service and other health, social care and voluntary organisations in Luton to reduce falls.
Working for our organisation
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we'll ask you to validate your driving licence online via the DVLA.
Redeployment - Please note that in the first instance priority for this vacancy will be given to staff who are on the Trusts Redeployment Register.
Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.
Data Protection - A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.
Detailed job description and main responsibilities
To respond quickly to all referrals for patients who have fallen or at risk of falling, arranging to visit them as soon as possible.
To visit patients in their own home or place of residence.
To complete a comprehensive, evidence-based falls assessment and identify any equipment, additional care or support required to enable the person to remain at home safely.
To support the Luton Falls Team in delivering all aspects of the falls strength and balance classes/ group programme as necessary to include: patient reviews, exercise assessment, education and psychological support.
To support delivery of all elements of the falls strength and balance group program: namely- face to face groups, virtual sessions both live and pre-recorded, and home exercise sessions.
To analyse facts and make judgements within own competency level. This will involve the use of skills to evaluate the patient’s condition and adapt the assessment and recommendations as necessary.
To work with service users and their carers to design packages of care that meet assessed needs, promote independence and choice, respect service users’ dignity and rights and meet cultural needs. To communicate information to the relevant services to support the smooth implementation of care.
To assess for, provide and demonstrate basic mobility equipment and equipment to aid activities of daily living.
Based on the falls assessment, to make recommendations to patients and their carers that will reduce the risk of further falls.
To make referrals to other services where this will reduce the risk of further falls and promote patients’ independence.
To follow up patients to ensure that equipment has been delivered and care is in place.
To maintain and update patient records in a timely manner using an electronic system and to work closely with the Falls Coordinator to collate and analyse associated data.
To undertake related administrative duties – completing notes and onward referrals in timely manner to Social services, safeguarding, Community rehabilitation team, Assistive Technology Services, Age concern, Total Wellbeing, Fire Service, Medequip and other specialist services with EEC
To be responsible for planning and prioritising own workload.
To work autonomously according to service protocols, procedures and pathways.
To contribute to the development of efficient operational procedures and local pathways and participate in service development projects and initiatives. To comment on proposals for changes in own area.
The post holder may be required to organise and run group activities.
To support team Lead in completing Audits
To support team in promotion activities within Luton through other service partners.
(Please see JD and PS for detailed responsibilities).
Person specification
Education and relevant training
- NVQ level 3 or Degree or equivalent, e.g. BSc,MSc or Diploma entry level qualification into the Physiotherapy profession.
- Relevant Training related in Falls Prevention in past 2 years
Community and MDT Experience
- Experience of working in the community setting/Home visits
- Experience in working with wider MDT
- Experience in ordering equipments via medequip
- Experience in facilitating exercise groups
- Experience in SystmOne or other similar electronic patient records
Knowledge and Skills
- Car owner and UK licence driver
- Evidence of IT Skills, MS Word, Powerpoint and Excel
- Teaching/Coaching skills
Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.
Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Gamaliel Sepulchre Job title Team Lead Email address [email protected] Telephone number 07773234042 Additional information
All successful shortlisted candidates will need to attend a face to face interview at main base at the Poynt, Poynters Road, LU4 0LA
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