We are looking for an experienced personal injury case handler to join our claimant injury department based in Bristol. This exciting opportunity has arisen for a case handler to assist senior members of the team on their serious and catastrophic injury cases. The successful applicant will be responsible for assisting the smooth running of the lead case handlers’ files undertaking tasks such as organising meetings with clients and experts and arranging conferences with counsel. The role will involve collating medical records and evidence in support of liability and items of uninsured loss. You will work alongside a senior assistant on a day to day basis.
This role is ideally suited for someone who would like to broaden their knowledge of serious and catastrophic injuries.
A combination of office and home working will be required. The successful candidate will be required to work from our Bristol office 2 days a week. On the days that you are not working in the Bristol office, you will be working from home.
Duties/Responsibilities:
- Efficiently and effectively assisting to run a caseload of personal injury claims;
- Complying fully with agreed service standards;
- Communicating with clients, insurers, expert witnesses and solicitors;
- Attending and participating in weekly risk assessment meetings;
- Managing expectations of clients & effectively deal with any issues arising in line with Company policy;
- Any other duties as required
Skills/Competencies required:
- Experience of handling a claimant injury caseload;
- Knowledge of a Case Management System;
- Experience using Bundling applications is desirable;
- Ability to work to strict Service Level Agreements;
- Technical proficiency in claims handling including litigation is desirable;
- Excellent written and verbal communication skills;
- Ability to analyse and research legal issues;
- Ability to organise and prioritise work;
- Ability to work as part of a team;
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