Company Description
CMC Motorcycles is a family-owned business founded in 1975 and has grown into one of the largest motorcycle dealers in the UK. With dealerships in Chesterfield, Cannock, Coleshill, Bridgend and Newport, CMC offers a wide range of new Yamaha & Honda models and quality pre-owned motorcycles. The company also provides clothing, accessories, parts, and servicing at several locations, giving customers a comprehensive motorcycling experience. The team prides itself on friendly, knowledgeable service and aims to support riders with all their motorcycling needs.
Role Description
This is a full-time, on-site Sales Executive role based at the Cannock dealership. The Sales Executive will assist customers in selecting new and pre-owned motorcycles and related products, providing informed, customer-focused advice. Daily responsibilities include greeting customers, conducting needs assessments, presenting and demonstrating motorcycles, preparing quotations, and handling the sales process from initial enquiry through to delivery. The role also involves maintaining showroom displays, following up with leads and existing customers, processing sales documentation, and coordinating with the service and parts teams to ensure a smooth customer experience. The Sales Executive will work towards agreed sales and customer satisfaction targets while upholding CMC’s standards of professional, transparent service.
Qualifications
- Proven skills in retail or automotive sales, with the ability to build rapport, understand customer needs, and close deals effectively.
- Strong customer service and communication skills, including active listening, clear verbal communication, and a friendly, professional approach.
- Basic business and administrative skills, such as handling documentation, managing pricing and finance options, and using point-of-sale systems.
- Good organizational and time-management skills, with the ability to prioritize tasks in a busy showroom environment.
- Interest in motorcycles and motorcycling culture; product knowledge of motorcycle brands and models is highly beneficial.
- Comfort with using digital tools (email, CRM systems, inventory systems) to manage customer records and follow-ups.
- Ability to work on-site as part of a team, including flexibility to work weekends and peak trading hours as required.
- Previous experience in motorcycle, automotive, or retail sales is an advantage; a valid motorcycle licence is desirable but not mandatory.
#J-18808-Ljbffr