Location: Knightsbridge, London
Position Type: Full-time
We are currently seeking an articulate, polished, and dedicated Sales Consultant to join our elegant boutique in Knightsbridge. This is a unique opportunity to become part of a refined retail environment where personalised service, brand excellence, and professional etiquette are paramount.
About the Role
As a Sales Assistant, you will play an integral part in delivering an outstanding client experience while upholding the highest standards of service and presentation. You will be a trusted ambassador of the brand, assisting a discerning clientele and contributing to the success of the boutique through knowledgeable, poised, and client-focused engagement.
Key Responsibilities
Client Experience
- Deliver an exceptional, tailored service experience to each client, maintaining the discretion and warmth expected in a luxury setting
- Build lasting client relationships through attentive communication, product expertise, and after‑sales care
- Assist with clienteling and CRM follow‑up to drive loyalty and repeat visits
- Achieve individual and team sales targets while promoting a supportive and collaborative team atmosphere
- Maintain in‑depth product knowledge to support informed and confident recommendations
- Contribute actively to the boutique’s overall commercial success
- Ensure impeccable presentation of the boutique, including product displays and visual merchandising in line with brand guidelines
- Maintain high standards of grooming, appearance, and professionalism at all times
- Support with stock handling, inventory checks, and accurate POS usage
Operations & Compliance
- Assist with opening, closing, and daily operational procedures
- Ensure a safe, clean, and compliant boutique environment in line with company health and safety protocols
- Uphold all operational standards with attention to detail and efficiency
About You
- Experience in premium or luxury retail (minimum 1 year in a client‑facing role)
- Impeccable communication skills with a well‑spoken, composed, and polished manner
- Deep appreciation for service excellence, personal presentation, and professional etiquette
- Proactive, dependable, and committed to providing the highest level of client care
- Comfortable with boutique operations, CRM, and working within a sales target environment
- Passionate about luxury, craftsmanship, and creating memorable in‑store experiences
If you take pride in your professionalism, enjoy cultivating meaningful client relationships, and are ready to thrive in a luxury retail environment, we would be delighted to hear from you.
Please note that due to high application volumes, only successful candidates will be contacted. Thank you for your understanding.
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