Company Description
TMS Motor Group is an award-winning, family-owned and operated automotive business with a strong presence across the Midlands. The group represents leading brands including Volvo, Geely, Kia PBV, and Kia, with modern showrooms in Coventry, Hinckley, Loughborough, and Leicester. TMS Motor Group proudly serves customers across Leicestershire, Warwickshire, and the West Midlands, providing a high-quality retail experience. Team members join a customer-focused environment that values professionalism, long-term relationships, and local community roots. The company is committed to delivering outstanding service and expertise at every stage of the automotive ownership journey.
Role Description
This is a full-time, on-site Sales Executive role based at the TMS Motor Group showroom in Loughborough. The Sales Executive will welcome and engage customers, conduct needs assessments, and present suitable new and used vehicle options. Daily responsibilities include arranging test drives, explaining vehicle features and finance options, preparing quotations, and guiding customers through the sales process from initial enquiry to handover. The role involves managing a sales pipeline, following up leads, maintaining accurate records in dealership systems, and working closely with colleagues to meet individual and team sales targets. The Sales Executive will also ensure vehicles are presented to a high standard, adhere to compliance and brand guidelines, and contribute to a positive showroom environment.
Qualifications
- Proven experience in automotive sales or a similar customer-facing sales environment, with the ability to meet and exceed sales targets.
- Strong customer service and relationship-building skills, with a consultative approach and a focus on long-term customer satisfaction.
- Excellent communication and negotiation abilities, including confident face-to-face interaction and clear, professional written communication.
- Good numerical skills and understanding of finance products, with the ability to explain pricing, payment plans, and add-on products clearly.
- Comfort with dealership IT systems and basic digital tools (CRM systems, email, online lead management, and manufacturer platforms).
- Ability to work on-site in Loughborough on a full-time basis, including flexibility to work weekends and peak retail hours as required.
- Valid UK driving licence and a safe driving record.
- Knowledge of the automotive market and enthusiasm for vehicle brands, features, and technology; experience with Volvo, Geely, or Kia is an advantage.
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