Make your mark at one of the biggest names in payments. We're looking for Welcome Team Executive to join our ever evolving sales team and help shape the future of global commerce.
What you'll own
- Contact newly signed-up customers to guide them through the onboarding process and ensure their accounts are live and operational.
- Provide technical support and assistance to customers, addressing any questions or concerns they may have about our systems.
- Proactively identify opportunities to upsell or cross-sell additional products/services to existing customers.
- Maintain accurate records of customer interactions and account status in our CRM system.
- Meet and exceed performance targets, including sales quotas and customer satisfaction metrics.
What you'll bring
- Strong technical aptitude and the ability to quickly learn and navigate different systems and software.
- Excellent communication skills, both verbal and written.
- Proven ability to work in a fast-paced and demanding environment.
- Self-motivated and goal-oriented with a drive to achieve and exceed targets.
It's a bonus if you have
- Previous experience in a customer-facing or account management role is a plus.
- Customer-focused experience with a passion for delivering exceptional service.
About the team
Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Explore the benefits we offer to Globalpayers in the United Kingdom
My Health
We offer access to medical coverage that supports the health and wellbeing for you and your family
My Money
In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.
My Lifestyle
We have a dedicated Wellness Week each year - which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing
My Family
FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones
My Time Off
We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
Global Head of AML Program, UK (Second Line of Defense)
London, United Kingdom
Client Experience
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