Humantra is seeking an in-house Customer Support specialist to manage a queue of queries across email and live chat, ensuring timely resolutions and high customer satisfaction. You’ll work with our partner teams, QA process, and social channels to uphold the premium Humantra CX as we scale.
You’ll own cases end-to-end, provide feedback for agents, and help evolve our AI tools and knowledge base while thriving in a lean, fast-paced, multi-market environment.
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This role is for the Senior Global CX Specialist role at Humantra.
Step into the Senior Global CX Specialist role at Humantra in Greater London, England, United Kingdom and grow with us.
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If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.