The Portfolio Group Inc. in Hinckley is seeking a Client Relationship Specialist to act as the main point of contact for clients looking to cancel or renegotiate their agreements. You will investigate concerns, own cases from start to finish and find practical ways to retain business with a personal, non-scripted approach.
You will communicate clearly with clients, work with internal teams to resolve issues, and aim to outperform retention targets while delivering excellent customer service.
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Step into the Client Recovery & Retention Specialist role at The Portfolio Group in Hinckley, England, United Kingdom and grow with us.
This role is for the Client Recovery & Retention Specialist role at The Portfolio Group.
We are seeking a motivated Client Recovery & Retention Specialist to join The Portfolio Group in Hinckley, England, United Kingdom.