Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Erith, Kent. We are recruiting for experienced and forward thinking Sales Executive/Negotiator. This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression.
Job Role
- We are looking for a driven and commercially focused Sales Executive/Negotiator to join our small but ambitious team. The purpose of this role is to maximise margin from every customer opportunity through proactive up-selling, cross-selling, account management and new customer acquisition.
- You will play a key role in exceeding customer expectations by professionally identifying and matching customer needs with the right products and services, while maintaining the highest standards of compliance and service delivery.
- If you thrive in a target-driven environment and enjoy building long-term customer relationships, we would love to hear from you.
Key Responsibilities
- Handle outbound sales calls to the existing customer base with the specific aim of cross-selling relevant products.
- Use prospect data to generate new business opportunities and secure sales.
- Negotiate pricing within agreed authority levels.
- Acquire new customers through referrals and proactive prospecting.
- Deliver a polite, professional and responsive customer experience that maximises retention.
- Identify current and future customer needs through effective account management.
- Maintain up-to-date knowledge of competitor activity and record findings in Excel.
- Log, track and resolve customer enquiries and complaints in line with company procedures.
- Ensure all calls and interactions comply with company standards including data protection, domestic pricing policy and sales approach.
- Accurately record all customer interactions within company systems.
- Develop and maintain strong product knowledge across the full company portfolio.
- Proactively address knowledge gaps through continuous learning.
- Use IT systems effectively to maximise team efficiency.
- Adhere to Health, Safety and Environmental policies at all times.
- Provide regular updates and reports to the Company Manager.
What We’re Looking For
- Proven experience in sales, account management or customer-facing commercial roles
- Strong negotiation and communication skills
- Ability to identify up-selling and cross-selling opportunities
- Excellent organisational and data recording skills
- Comfortable using IT systems and Excel
- Professional, polite and customer-focused approach
- Self-motivated with the ability to work within a small team
Special Requirements
- Due to our location on an industrial estate with no access to public transport, candidates must have their own transport.
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