Fieldguide is a remote-first startup seeking a Product Support Representative to join the go-to-market team and help build the support function. You will deliver world-class assistance, troubleshoot issues via email, phone or chat, and partner with Engineering when needed to ensure customer success.
As a trusted expert, you will guide customers through Fieldguide features, contribute to knowledge resources, and help deploy beta features with a feedback loop. 9am–6pm GMT work hours apply.
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As a Global Product Support Specialist (Remote), you will play an important part at Fieldguide in City Of London, England, United Kingdom.
The advertised compensation is 30.000 - 42.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Global Product Support Specialist (Remote) role in the description above.