Help customers roam, switch and stay in control, with real answers, fast, and none of the hold music.
- Resolve customer issues across billing, roaming and eSIM setup
- Champion customer feedback into product improvements
- Maintain our sub-two-minute average chat response time
- Create help content that actually answers the question first time
What we're looking for
- 2+ years in customer support, ideally in telecom or fintech
- Empathy, patience and a bias for solving problems properly
- Comfortable with shift patterns covering 7am–11pm
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Join us at Omax Mobile Ltd as our next Customer Freedom Specialist in Greater London, England, United Kingdom.
For the Customer Freedom Specialist position at Omax Mobile Ltd, we are reviewing applications now.
Step into the Customer Freedom Specialist role at Omax Mobile Ltd in Greater London, England, United Kingdom and grow with us.