Travelodge is seeking a Customer Relations Supervisor to lead a team handling complex and high‑risk complaints with care, quality and pace. You will oversee workloads, coach staff, and serve as a key escalation point, ensuring fair outcomes while managing risk.
You’ll work with the Team Leader and Customer Services Manager, focusing on real‑time coaching, identifying development needs and recurring themes to improve service. Hybrid working is offered.
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This role, Customer Relations Supervisor — Hybrid, Escalations & Coaching at Travelodge, could be your next career step.
The position is based in Thame, England, United Kingdom.
This opportunity is part of our work in Sales.
The advertised compensation is 34.000 - 41.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.