Travelodge Group is looking for a Customer Resolutions Supervisor to lead our team in delivering fair, timely outcomes for high‑risk and sensitive complaints. You will oversee daily workloads, guide Advisors, and act as a key escalation point to navigate difficult conversations.
Working with the Team Leader and Customer Services Manager, you will balance customer satisfaction with quality and risk, provide real‑time coaching, and help identify recurring issues to enhance service.
#J-18808-Ljbffr
The following position is for a Customer Resolutions Supervisor: Complex Case Coach with Travelodge Group.
This is a strong opening to take on the Customer Resolutions Supervisor: Complex Case Coach role at Travelodge Group.
As a Customer Resolutions Supervisor: Complex Case Coach, you will play an important part at Travelodge Group in Thame, England, United Kingdom.
We invite applications for the Customer Resolutions Supervisor: Complex Case Coach position located in Thame, England, United Kingdom.