Housing Support Manager
Location: Redditch. Rate: £25-£30 per hour (Umbrella). Contract: Temporary, with potential to go permanent. Hours: 40 hours per week.
We're currently recruiting for a Housing Support Manager to join a well-established organisation, overseeing a supported accommodation service for young people aged 16-25 with complex needs in Redditch.
The service consists of 52 units of supported accommodation, alongside general needs properties, with approximately 165 units in total.
This is a key role for someone with previous experience managing supported accommodation who can take ownership of the day-to-day running of the service, provide strong leadership and ensure high standards across the team.
This position is offering:
- £25-£30 per hour (Umbrella)
- 40 hours per week
- Temporary contract with potential to go permanent
- Immediate start available
- Enhanced DBS required
Key responsibilities for the Housing Support Manager:
- Oversee the day-to-day management of the supported accommodation service.
- Manage and support a team of life coaches, night staff and floating support workers.
- Monitor safeguarding concerns, behavioural incidents and tenancy-related matters.
- Ensure accurate support notes, records and administration are maintained.
- Monitor staff performance and challenge poor practice where necessary.
- Ensure policies, procedures and processes are being followed.
- Maintain positive relationships with young people, supporting them to sustain their accommodation and work towards positive outcomes.
Requirements for the Housing Support Manager position:
- Previous management experience within supported accommodation is essential.
- Experience working with young people aged 16-25, particularly care leavers and those with complex needs.
- Understanding of safeguarding, challenging behaviour, homelessness and mental health.
- Confident managing staff, improving performance and maintaining service standards.
- Strong administration and organisational skills.
- Positive, resilient and able to hit the ground running.
- Enhanced DBS
Working hours and shift patterns:
The role is 40 hours per week, working a mixture of 8am-4pm, 9am-5pm and 2pm-10pm shifts, with approximately one weekend in four.
There may be some flexibility around the shift pattern if you're unable to commit to the 2pm-10pm shifts. However, being able to cover these would be a massive advantage.
There is also potential for the position to become permanent further down the line for the right person.
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