Care Manager - Domiciliary Care
Up to £35,000 per annum + Benefits
Wetherby
Permanent | Full-Time
Do you have management experience within domiciliary care and the ambition to help deliver an outstanding service?
We're looking for a motivated, people-focused leader to join an established and growing home care provider across Wetherby. This is an opportunity to play a key role within the senior management team, supporting the delivery of high-quality care while leading and developing a team of Client Managers.
You'll bring a strong understanding of domiciliary care operations, a commitment to excellent customer service and the ability to motivate others to achieve the best outcomes for clients and their families.
What's in it for you?
- Salary of up to £35,000 per annum
- Company pension
- Paid training and ongoing development
- Employee and store discounts
- Casual dress and company events
- Employee referral programme
- On-site parking
- Opportunities to develop and progress as the business grows
About the Role
- Work as part of the senior management team to coordinate the delivery of a high-quality private domiciliary care service for older people.
- Lead, support and develop a team of Client Managers, ensuring workloads are managed effectively and safe staffing levels are maintained.
- Promote person-centred care and ensure clients receive a consistently high standard of service.
- Oversee compliance with relevant legislation, CQC requirements and internal quality standards.
- Manage the client journey from initial enquiry through to the commencement of care.
- Build positive relationships with clients, their families, Care Professionals and external healthcare partners.
- Oversee quality assurance processes and carry out client quality visits.
- Review working practices and identify opportunities to improve service delivery and operational efficiency.
- Manage complaints and incidents, conduct investigations and implement action plans where required.
- Ensure notifications to the CQC and local authorities are completed within the required timeframes.
About You
- Management experience within domiciliary care.
- The ability to lead, motivate and develop a team.
- A good understanding of care quality, compliance and safeguarding.
- Strong organisational and communication skills.
- The ability to build effective relationships with clients, families and professionals.
- A proactive approach to problem-solving and continuous improvement.
- A genuine passion for delivering compassionate, person-centred care.
- Full UK driving licence and access to a vehicle.
Interested?
If you're ready to take the next step in your career and contribute to the continued growth of a quality-focused home care service, we'd love to hear from you.
We are an equal opportunities employer, and all applications will be assessed solely on merit.
#J-18808-Ljbffr