PolyAI is expanding its support team to provide essential support to our client base. You will triage incoming feature requests and faults, and with AI tooling you will show clients how to update and fix their agents. This is a hands-on role, often interfacing with leadership at global brands.
We offer one of the only client support roles where you can listen to everyday people talking to the product you helped manage, while driving satisfaction and efficient resolutions.
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For the Client-Facing AI Support Engineer – Dialog Platform position at EngineersOfAI, we are reviewing applications now.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Greater London, England, United Kingdom.
This opportunity is part of our work in Engineering.